14,000+ collectors helped

35 years of Hermès.
At your disposal.

Marianne has carried Hermès bags exclusively for 35 years, owned over 1,000 across every leather and model, and spent 15 years authenticating and advising on resale. Whatever your question — she has lived the answer.

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S Sophie Just now Hi Marianne, I found this Kelly 28 on Vestiaire. Does it look authentic to you? Marianne 2 min ago Voice note 2:47 S Sophie Just now Thank you! I'm so glad I asked you, you've saved me $14,000!

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Your question. Her full attention.

Each consultation is answered personally by Marianne — not a team, not a template. Most clients start with a voice note, many come back for the live call.

Most popular
Voice Note from Marianne
Submit your question and photos. Marianne listens to everything, then records her full, considered response — just for you.
179
Marianne's personal voice note response (5–10 min)
Share your listing links and up to 10 photos
One follow-up question included
Delivered to your inbox within 48 hours
For when you need to talk it through
Live Call with Marianne
A private 45-minute call with Marianne. Show your bags, share your screen, ask everything on your mind — in real time.
750
45 minutes of Marianne's undivided attention
Bring your bags, listings, or questions — all of it
Full recording sent to you afterward
Written summary of recommendations
Your consultation

Voice Note from Marianne

You're booking a personal voice note response — delivered within 48 hours. Marianne will listen to your question carefully and record her full, considered response.

Click to upload photos
Up to 10 images — bag details, listings, screenshots
Total due today €179

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Customer testimonials

They asked Marianne

★★★★★listing review
"I'd been going back and forth on the same listing for three weeks. Marianne's voice note landed in my inbox and I listened to it three times. She just knew things I hadn't even thought to ask about."
Natasha W. — London
★★★★★listing review
"I expected a short, generic response. Instead I got ten minutes of Marianne walking through my specific bag, the specific seller, the specific market moment. I've never felt more confident about a purchase."
James T. — Sydney
★★★★★starting a collection
"I'm new to Hermès and didn't know who to trust. My live consultation with Marianne gave me the answers I needed. I felt confident to move forward with my purchase."
Fatima A. — Dubai
★★★★★authentication
"I was about to buy a Kelly from a private seller and something felt off. Marianne identified the issue in seconds. She saved me €15,000 and I'm forever grateful."
Catherine V. — Paris
★★★★★bag care
"I've spent years reading forums and asking SAs. Nothing compares to asking someone who has actually owned over a thousand of these bags."
Sarah M. — New York
★★★★★listing review
"I was torn between three listings for months. Marianne told me which one to take and exactly why. I had my answer in 48 hours. Worth every cent."
Priya K. — Singapore
★★★★★listing review
"I sent photos of a Constance I wanted to buy, just to be sure. Marianne noticed it has been re-colored and told me the asking price was at least €2,000 too high. I walked away confident."
Isabelle D. — Geneva
★★★★★starting a collection
"I wanted to start an Hermès collection but had no idea where to begin. Marianne mapped out a three-bag strategy based on my lifestyle and budget. It was like having a personal shopper who actually knows the market."
Michelle L. — Laguna Beach
★★★★★bag care
"My Kelly had a deep scratch on the flap and I panicked. Marianne walked me through exactly what a spa could fix, what they couldn't, and whether it was even worth sending in. Calm, clear, no drama."
Amina R. — Dubai
★★★★★collection valuation
"I booked the live call to go over five bags I'd inherited. Marianne valued each one, told me which to keep and which to sell now while the market is strong. The call paid for itself ten times over."
Elena G. — Milan
★★★★★purchase guidance
"I'd been offered a Birkin 25 in Swift and wasn't sure about the leather for everyday use. Marianne gave me the honest truth — no sugarcoating. Exactly what I needed to hear before spending that kind of money."
Louise F. — London
★★★★★selling a bag
"Marianne noticed things in my listing photos that I hadn't even thought to mention — the stamp placement, the pearl stitching, the patina. She helped me rewrite everything and I sold within a week at full asking price."
Charlotte B. — Brussels
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About

Meet Marianne

Marianne has spent 35 years immersed in the world of Hermès — first as a collector, then as an advisor trusted by thousands of collectors worldwide. She is also the CEO of 7RP, the leading brand of inserts for Hermès handbags.

She has personally authenticated, valued, and advised on over 14,000 bags across every leather, colour, and hardware combination Hermès has produced. From vintage treasures to current-season releases, her knowledge spans the full catalogue.

Whether you're buying your first bag, evaluating a resale listing, or deciding when to sell, Marianne offers the kind of honest, detail-rich guidance that only comes from decades of hands-on experience.

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FAQ

Common Questions

How does the voice note consultation work?

You submit your question, along with any photos, listing links, or details that will help Marianne understand your situation. She reviews everything, then records a personal voice note response, typically 5–10 minutes long, delivered to your inbox within 48 hours. It's not a template, it's a personal response from Marianne thinking through your specific situation out loud.

What happens during a live consultation?

You choose a time, and for 45 minutes, Marianne's full attention is yours. Bring your bags, open your listings, share your screen — whatever your question requires, you work through it together in real time. Marianne reviews any materials you've shared in advance, so you arrive to a conversation, not an introduction. Most clients leave with a clear decision, a valuation, or a direction they couldn't find anywhere else.

What kind of questions can I ask?

If it involves a Hermès bag, Marianne has lived the answer. Authentication concerns, resale pricing, buying strategy, leather and colour guidance, when to sell, whether a listing is overpriced, how to negotiate, how to repair a damage to your bag — anything you'd ask a trusted expert who happens to have owned over 1,000 of these bags and spent 15 years advising the market.

Can I share photos or listing links?

Yes. You can upload reference photos and paste listing URLs when you submit your question. The more detail you provide, the more specific Marianne's advice can be.

Is there a refund policy?

If Marianne hasn't yet recorded your voice note or your call hasn't taken place, you can request a full refund. Once a response has been delivered or a call completed, refunds are not available.

How is this different from an authentication service?

Marianne doesn't issue certificates because they ultimately hold no real-world value. What she offers is deeper: expertise, context on pricing, condition, market timing, and whether a specific bag is right for you. Not just "is it real" — but "if it is, is it worth it, and at what price."

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